Administrative Assistant - (Singapore)
Are you an IT-savvy individual with a knack for multi-tasking and converting calls to sales?
Ohmyhome is looking for a talented multi-tasker who is able to expertly manage schedules, correspondence and other admin/bookkeeping matters. You will join a dynamic team, work in a fast-paced environment with cross-functional teams and be at the forefront of a fast-growing proptech startup with aggressive global expansion plans.
Job Description:
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Manage and respond to agendas, calendar schedules, phone calls and correspondence (email, letters, packages etc.)
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Develop and maintain the administrative system for the information of customers, suppliers and external partners
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Coordinate office activities and operations to secure efficiency and compliance to company policies
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Support budgeting and bookkeeping procedures while submitting timely bookkeeping reports and proposals
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Manage large amounts of incoming and outgoing sales and service calls while maintaining customer satisfaction
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Open and maintain customer accounts by recording customer information, analyzing customer needs, recommending services and assist with placement of orders and work schedules.
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Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution using the CRM system
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Follow communication procedures, guidelines, and policies and go the extra mile to engage customers
Requirements:
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Proven admin and customer support experience
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Customer-oriented and possess the ability to adapt and respond to different types of characters
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Excellent communication and presentation skills
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Ability to multitask, organize, prioritize and manage time effectively
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Familiar with Customer Relationship Management (CRM) systems and practices
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Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
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High school diploma or equivalent; college degree preferred
Working Hours:
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9 am-6 pm in the office
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Monday to Friday
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As and when work requires
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No overtime, weekend, public holiday compensation
What Ohmyhome team can provide:
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Meaningful impact on the society, empowering Singapore and Malaysia’s real estate transactions
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Valuable start-up work experience, gaining a hands-on problem-solving approach
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Exposure to different specialities, work with a diverse team from various backgrounds
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Fast and dynamic working environment, achieve more with a positive learning attitude